Tripletex: Frequently Asked Questions

Tripletex: Frequently Asked Questions

Introduction


Integrating Matters.Cloud with Tripletex can greatly enhance the efficiency of your legal practice by streamlining your financial operations. However, with integration comes a set of questions that both new and prospective users often ask. This knowledge base article addresses the most common questions to help you understand how these two platforms work together and what you need to consider when using or planning to use Tripletex with Matters.Cloud.

What Versions Of Tripletex Do You Integrate With?

Matters.Cloud + Tripletex requires the following:
  1. A license of either Smart, or Complete edition of Tripletex per entity that you plan to connect.
Notes:
 - The Smart edition of Tripletex requires a paid add-on to access integrations with third party systems.

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What Size Of Organizations Does Tripletex Support?

Tripletex is designed to support a wide range of organization sizes, primarily focusing on small to medium-sized businesses (SMBs) and mid-sized enterprises.

What Countries Does Tripletex Support?

Tripletex is a Norwegian cloud-based business management software designed to meet the needs of companies in various industries. As such, Tripletex primarily supports businesses operating in Norway, where it offers comprehensive accounting, payroll, invoicing, and other business functions compliant with Norwegian regulations.

What Languages Does Tripletex Support?

Tripletex supports the following languages:
  1. Norwegian
  2. English

Why Has My Tripletex Connection Expired?

Matters.Cloud connects to Tripletex using OAuth-based authentication rather than storing a user's password. As part of Tripletex's security model, the access and refresh tokens used to maintain the connection have defined validity periods and may be revoked or expire for security reasons.

This can occur if the refresh token is not used within the permitted timeframe, if the user's Tripletex account or permissions change, if the authorisation is manually revoked, or if Tripletex's security policies invalidate the existing credentials.

When this occurs, the user will need to re-authorise the connection between Matters.Cloud and Tripletex to restore access.

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