Two-Factor Authentication Using Google Authenticator

Introduction

Two factor authentication adds an additional layer of security to your Matters.Cloud account and Client data. When you enable two-factor authentication in Matters.Cloud, users will be required to log in with their email address, password and a random number code generated by the Google Authenticator application which is available for iPhone and Android.

Setup Instructions

To get started all you need to do is log in to your account, click Edit user profile, enable Two factor via the Security tab, and click Submit.

You will then be provided with simple instructions to setup the Google Authenticator app on your device, together with providing a barcode to scan:

Setup Instructions - Google Authenticator

1. Using Google Authenticator, press the + button

2. Select 'Scan barcode'

3. Use your phone's camera to scan the barcode.

Confirm Two-Factor Authentication

Once you have added the barcode to your authentication application it will provide you with an 6 digit code. Enter this into the code field within Matters.Cloud and click Submit to confirm your two factor setup.

Switching Devices

If you are switching to a new phone or device:

1. First, disable Two-Factor Authentication on your current device.

2. Click Submit to save changes.

3. Follow the setup instructions above to configure it on your new device.

Secure Login Using Two Factor

Once you have enabled two factor authentication, you will be required to enter a randomized code from your Google Authenticator app on your device each time you login to Matters.Cloud from a new location.