Installing ndOffice On Microsoft Windows (End User)

Update ndOffice Service Region

Introduction



NetDocuments maintains several separate yet identical services located at different data centers - for the United States, United Kingdom, Germany, Canada, and Australia.
Each service is accessed by different URLs. When installing ndOffice for the first time the Service Region often defaults to the US and needs to be updated to be able to login. This most commonly happens where the login is pointed at vault.netdocuments.com, which is the US server. 

This article describes the steps to set this to the correct data region.

Access ndOffice Settings

Open ndOffice on your computer from your system tray as follows:


Next, click on the gear icon in the lower-left corner of the ndOffice panel:

Select "Settings" from the drop-down menu.

Update Service Region

In the "Network" tab, locate the "NetDocuments Service Region" section.


NetDocuments maintains several separate yet identical services located at different data centers - for the United States, United Kingdom, Germany, Canada, and Australia. Each service is accessed by different URLs. 

Select the desired service region from the drop-down menu.
  1. US: vault.netvoyage.com 
  2. UK: eu.netdocuments.com
  3. DE: de.netdocuments.com
  4. AU: au.netdocuments.com
  5. CAN: can.netdocuments.com
Click "OK" to save the changes and then login as usual when prompted

Useful Resources


The following additional resources may be useful:

    • Related Articles

    • Installing ndOffice On Microsoft Windows

      Introduction Installing ndOffice, a powerful plugin by NetDocuments, enhances your productivity by seamlessly integrating your NetDocuments services with Microsoft Office applications. This article provides a step-by-step guide to assist you in ...

    • Importing Documents Using ndOffice

      Introduction This article provides a comprehensive guide on how to import documents into NetDocuments using the ndOffice application. Whether you're transitioning to the platform and need to upload documents from an existing file share or a ...

    • Creating A Microsoft 365 Service Account For Use With ndMail

      Introduction NetDocuments requires a service account to set up integration with Exchange Online for ndMail for security and practical reasons. Using a service account simplifies the setup and management of the integration with Exchange. Rather than ...

    • Deploying NetDocuments with Microsoft 365 and Windows

      Introduction Deploying NetDocuments, involves several key technical steps to ensure a seamless integration into your organisation's existing systems. This guide is designed to walk you through the critical considerations for setting up NetDocuments, ...

    • Getting Started With NetDocuments

      Introduction Welcome to NetDocuments, the industry-leading cloud-based document management system designed to streamline your document workflows, increase productivity, and enhance collaboration. As an end user of NetDocuments, you now have access to ...