Updating Matters.Cloud for Microsoft Outlook

Updating Matters.Cloud for Microsoft Outlook


Introduction

The Matters.Cloud Outlook add-in is designed to update automatically for most new features, however in certain situations where a major new feature is released that creates a new entry point (button / menu item) within Outlook, the application should be updated to take advantage of the new feature.

Instructions - Single User

Step 1: Open add-ins from Outlook

Click on "Browse Add-ins" from the Outlook ribbon bar.

Step 2: Open my add-ins

Click on "My add-ins" from the left hand navigation bar and scroll down to the "Custom add-ins" section:




Once you have located the Matters.Cloud for Outlook add-in select the Remove option.

Step 3: Add a custom add-in


Once the application has been successfully removed, scroll down and click the “Add a custom add-in > Add from URL…” option.


Step 3: Enter details of manifest file

Enter the following URL:

https://www.matters.cloud/outlook/MattersCloud.OWA.xml

Click the OK button.

Note: You may be prompted with a warning, if this appears you should continue with the Install button.

Instructions - All Users

Step 1: Sign in to the Microsoft 365 admin center

Visit the Microsoft 365 admin center website (https://admin.microsoft.com/) and sign in with your admin credentials.

Step 2: Go to the integrated apps page

Click on "Settings" from the left-hand navigation menu, then select "Integrated apps" from the dropdown menu.

Step 3: Locate the Matters.Cloud app

Locate Matters.Cloud for Outlook in the list of applications:

Step 4: Select update add-in

Click on Matters.Cloud to open the right hand application pane and click on Update add in:


Step 5: Upload manifest

Input the following information:

Choose how to upload app: Provide link to manifest file and enter the following URL:

https://www.matters.cloud/outlook/MattersCloud.OWA.xml


Choose the Validate button.



Click the Next button to display the Apps to be updated screen.



Click the Accept and update button.

Note: According to Microsoft, it can take up to 72 hours for a newly deployed/updated add-in to appear on the app ribbon in your users' Outlook mailboxes. Your users may need to relaunch Office to view the add-in icon on the app ribbon and to be able to access updated features.

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