Creating A Microsoft 365 Service Account For Use With ndMail

Creating A Microsoft 365 Service Account For Use With ndMail

Introduction



NetDocuments requires a service account to set up integration with Exchange Online for ndMail for security and practical reasons.

Using a service account simplifies the setup and management of the integration with Exchange. Rather than having to configure and manage individual user accounts and credentials for ndMail, a single service account can be used to access Exchange. 

The service account will then be assigned impersonation rights, which allows ndMail to act on behalf of other users without requiring their credentials. 

Steps To Create Service Account

Step 1 - Login to the Microsoft 365 Admin Center

Using your Browser navigate to the Microsoft 365 Admin Center and sign into your Office 365 administrator account via the following link:

Step 2 - Navigate to Active Users

Expand the Users menu on the left-hand side and select Active users.



Step 3 - Add a User

Click Add a User.


Enter the required information into the form. 



In the Password section, manually set a secure password and uncheck 'Make this user change their password when they first sign in'.

Click the Next button.

Step 4 - Product Licenses

On the product licenses page select the option to Create a user without product license.



Click the Next button to display the optional settings



Note: No changes are typically required for Optional settings.
Click the Next button to display the Review and finish page.



Click the Finish adding button.

Useful Resources:

The following additional resources may be useful:





    • Related Articles

    • Deploying NetDocuments with Microsoft 365 and Windows

      Introduction Deploying NetDocuments, involves several key technical steps to ensure a seamless integration into your organisation's existing systems. This guide is designed to walk you through the critical considerations for setting up NetDocuments, ...

    • Getting Started With NetDocuments

      Introduction Welcome to NetDocuments, the industry-leading cloud-based document management system designed to streamline your document workflows, increase productivity, and enhance collaboration. As an end user of NetDocuments, you now have access to ...

    • Understanding Filters and Folders in NetDocuments

      Introduction NetDocuments offers a flexible approach to document management, allowing you to organize your content in multiple ways. A common question among new users is the difference between filters and folders. This article will help you ...