General
Updating Matters.Cloud for Microsoft Outlook
Introduction The Matters.Cloud Outlook add-in is designed to update automatically for most new features, however in certain situations where a major new feature is released that creates a new entry point (button / menu item) within Outlook, the ...
Installing Matters.Cloud for Microsoft Outlook
Introduction The Matters.Cloud Outlook add-in provides an easy way for users to save their emails to Matters.Cloud directly within Outlook and to (optionally) record time as part of the process. In this article, we will guide you on how to install ...
Two-Factor Authentication Using Microsoft Authenticator
Overview Two factor authentication adds an additional layer of security to your Matters.Cloud account and Client data. When you enable two-factor authentication in Matters.Cloud, users will be required to log in with their email address, password and ...
Installing Matters.Cloud As A Progressing Web App Using Microsoft Edge
Overview Matters.Cloud can be installed as a Progressive Web App (PWA) using Microsoft Edge to allow users to easily access the system from their Windows Taskbar using a dedicated window similar to local desktop applications. Steps To Install Step 1: ...
Two-Factor Authentication with iPhone
Overview Two factor authentication adds an additional layer of security to your Matters.Cloud account and Client data. When you enable two-factor authentication in Matters.Cloud, users will be required to log in with their email address, password and ...
Matters.Cloud: Getting Started Guide
Overview Welcome to the Matters.Cloud Getting Started Guide. This guide is designed to help new users of Matters.Cloud to configure their account in order to benefit from the solution quickly. We suggest having your Matters.Cloud account open so that ...
Which Browsers Does Matters.Cloud Support?
Overview Matters.Cloud is designed to work with a variety of modern browsers on both desktop and mobile devices. Supported Browsers Brave Google Chrome (preferred) Microsoft Edge Mozilla Firefox Safari (version 14.0.3 or higher) Unsupported Browsers ...
Two-Factor Authentication Using Google Authenticator
Overview Two factor authentication adds an additional layer of security to your Matters.Cloud account and Client data. When you enable two-factor authentication in Matters.Cloud, users will be required to log in with their email address, password and ...
Does The Software Support Right To Left Languages?
Overview matters.Cloud provides limited support for right to left languages at this time, allowing you to store data using right to left character sets within the matters.Cloud system. This experience is enhanced by using the recommended third-party ...
How Long Is The Free Trial Period?
Answer matters.Cloud offers a free 30 day trial. During this period you are free to invite additional users and use all system capabilities. On completion of the 30 day trial period, your account will become inactive and then automatically deleted ...
Is Matters.Cloud A Cloud Based Application?
Answer Yes, you need an active internet connection to use Matters.Cloud.
What Languages Does Matters.Cloud Support?
Overview Matters.Cloud allows you to select from 17 languages. Each user is prompted to select a language when first creating an account, they can adjust this from their user profile once the account has been created. Languages The following are the ...
Where Is My Data Stored?
Overview Matters.Cloud allows you to select from one of 6 data regions in order to comply with relevant data laws. Users are prompted to select a data region when first creating an account, with the user interface defaulting to the closest data ...